WHO WE ARE

SILOGIS was created in the year 2000 with the purpose to deliver high level quality B2B IT services.

During all these years SILOGIShas been delivering sophisticated projects, demonstrating sound know-how and proven ability to bring together professional people. All clients’ feedbacks attest timely delivery in highest quality.

We did attain those goals successfully according to our clients' feedback.

SILOGIS
adapts constantly to moving market requirements in adapting strategy, involving international expansion, scope diversification and team growth.

In 2006, SILOGIS became BMC Software Consulting Partner.

Our team is composed of a pool of skilled and sound experienced engineers. We continuously integrate new members, taking into account requirements and needs of our clients.

We are recognized for: competence, availability, flexibility, tenacity, continuity and strong client orientation.

We act internationally (e.g. projects were conducted in France, Benelux, Germany, UK, Switzerland, Portugal, Spain).

We are located in Paris, and Zürich.

WHAT WE DO

Our know-how covers a wide range of topics:
  • IT Business analysis
  • IT Functional requirements
  • Design Architecture
  • Project management (PRINCE2)
  • Technical Project leading
  • Technical Development
  • Technical documentation
  • End-User support, training and documentation.
  • BMC Remedy Consulting: Architecture, performance tuning, development, trouble shooting.
And in those different areas:
  • ITIL oriented IT projects (ITIL V3).
  • ITSM technical solutions
  • BMC Remedy based Projects: ARS, ITSP, ITSM, CMDB, SRM.
Our engineers are BMC Remedy Approved Consultants (RAC) and have several years of experience.
Some of them are also ITIL V3 Foundation certified, and PRINCE2 Practitioner (2009) certified
Also, we can support you in finding the appropriate internal team. We know how to recruit highly specialised people.
WHO IS CONCERNED BY OUR SERVICES

From the middle sized company to the global corporation, you will take benefit of our services in all your IT strategic projects.
Our approach is a tight partnership with you in order to achieve your most ambitious IT project.
We have experience in many business areas including Banking, Biological and chemical industry and Telecom.

WHO ARE OUR PARTNERS

SILOGIS is currently BMC Software Consulting Partner

MOST RECENT ASSIGNMENTS


For Credit-Suisse, SILOGIS was involved in ITSM Architecture and Engineering. 3rd Level Support of legacy tools including UNIX/Perl Applications and BMC Remedy ITSM with many interfaces with 3rd parties. Problem investigation. Interact daily with global teams (USA, UK, Poland, CH, Singapore, India). Legacy Systems decom. And DATA Archiving.


For BNPPARIBAS, SILOGIS was involved in an ITSM implementation with several interfaces. Leading a team of 10 engineers. Attend and prepare steering committees, and assist sales managers. Business Analysis and requirement analysis. Project Planning.


For AIRBUS-EADS, SILOGIS was involved in Industrialization of ITSM7.5, Functional assistance, Development Quality Audit, Architecture advice, Functional Workshops, Process Design, Rollout Assistance. Covered ITSM Incident, Problem, Change, Release, SRM and CMDB. Versions: v7.5, v7.6, v7.6.4.


For One of the 2 biggest swiss banks, SILOGIS was involved in a BMC Software leading project to implement a global IT Service Management system based on ITSP and ITSM7 BMC Remedy application.
Many integrations and interfaces were developed as following examples: telephony, web access, local CMDB, distributed servers applications, PeopleSoft HRi, KM Expert knowledge base.
SILOGIS team made a big part of the functional specifications, the related technical architecture and development, the UAT (User Acceptance Tests) support, the go-live migrations and roll-out assistance.
SILOGIS consultants supported the operations as 3rd line support.




For GlaxoSmithKline, SILOGIS was involved in the evolution and the stabilisation of the existing ticketing system based on the ITIL best practices and the BMC Remedy technology ARS.
SILOGIS team made the performance tuning, the functional requirements, the technical architecture and development, the UAT organisation and support, and the go-live and roll-out assistance.
SILOGIS consultants supported the operations as 3rd line support.

Many interfaces were developed as following examples: PeopleSoft HRi and SAP.



For Cable&Wireless, SILOGIS was involved in an international project to implement a global IT Service Management system based on ARS technology.
SILOGIS team made the GAP analysis, the functional requirements, the technical architecture and development, the UAT support, and the go-live and roll-out assistance.
SILOGIS consultants supported as well the operations as 3rd line support.

Our engineers were also involved in Consulting at the following client's sites:
  • ECONOCOM France (GM2I-TASQ)
  • BNP Paribas (Luxemburg)
  • Petrofina
  • Electrabel
  • Swisscom (CH)
  • France Telecom
  • SKY TV (UK)
  • Accenture (Paris)
  • Dassault Aviation
  • Gendarmerie de Belgique
  • Agence des Espaces Verts

OUR POINTS OF CONTACT

FR
Silogis
54/56 avenue Hoche
75008 Paris
France


CH
Klosbachstrasse 2
Postfach
8008 Zürich
Switzerland